We sold our house to Opendoor about two years ago, and selling to them was incredibly easy. All I had to do was a quick video walkthrough with my phone, then they sent someone to do a simple walk-around outside. No one even stepped inside before we were paid and moved out. They actually paid way too much and ended up selling it for only about $5k more than what they had paid us. On top of that, we had trouble finding a new place and ended up staying in our home for almost five months after closing, and Opendoor had no problem adjusting our move-out date.
Buying from them, however, was the complete opposite experience. It was a nightmare—their communication was painfully slow, and getting them to either fix or credit us for major issues felt like pulling teeth. I actually had to threaten to report our agent and blast their customer service on social media just to get a same-day call back. Eventually, after I sent an angry letter, he gave in and finally did his job. In the end, we bought the house for nearly $70k less than what they had originally paid the sellers, so financially it worked out, but the buying process was nothing short of frustrating.